The CSA (CernySmith Assessments)
is a powerful new coaching and HR assessment for improving field retention of executives, employees, and their families by assessing and enhancing intercultural adjustment and skills in cross-cultural settings. The CSA contains 93 questions and takes about 20 to 30 minutes to complete online. It is appropriate for any business/orgahization person or family member living in a new culture more than 30 days.

How  is the CSA  helpful?
An old saying says “an ounce of prevention is worth a pound of cure”. CSA brief and feedback reports provide internal and external coaches, HR personnel, helping professionals and their expatriate personnel and/or clients with valuable self rating feedback . On a global level the CSA provides a highly reliable snapshot of current adjustment, resources, and environmental demands . Feedback about personal, social and cultural areas of adjustment is provided by assessing 5 Intercultural Skill (ICS) domains. Content scales within the domains additionally address 20 specific intercultural adjustment and effectiveness factors that have been identified through CSA research. Accurate, skill based intercultural information communicated with nonjudgemental language empowers personal growth and employee retention.

The assessment identifies
and reinforces intercultural strengths when things are going well. At the same time the instrument is able to identify challenges to intercultural effectiveness. Helpfully it is often able to identify areas where upgrading could be beneficial before larger concerns develop. Intercultural living and work is challenging for all expatriates. The CSA, combined with effective coaching, can provide highly rewarding intercultural growth experiences for your key personnel.